Responsible for room reservation, phone calls receive from inside and outside guests. Maintain reservation register in computer. Responsible for front office duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service. Dealing with customer complaints and requests in an effective and courteous manner, providing or seeking solutions as quickly as possible. Process bills of guests and daily reports on reservation activities. To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area. To administer all routes of reservations (e.g., online, phone) to ensure that room bookings or cancellations are made and recorded accurately. To keep up to date with room prices and special offers to provide accurate information to guests.
As per Company Policy
Hotel West Valley welcomes you to Dhaka. Feel like a home away from your home. Hotel West Valley is a world-class business hotel located in the diplomatic zone of Baridhara. It is a walking distance from most of the foreign missions like british High... Read More